At Dynaglobe Safaris Limited, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data we collect from individuals who use our services. By engaging with our services, you agree to the terms and practices described in this policy.
Information We Collect:
We may collect personal information, including but not limited to, your name, contact details, email address, passport information, travel preferences, and payment details. We collect this information when you make inquiries, book our services, subscribe to our newsletters, or interact with us through our website or other communication channels.
Use of Personal Information:
We use the collected personal information to:
- Provide and deliver our services, including booking accommodations, transportation, and activities.
- Communicate with you regarding your bookings, travel updates, and any changes to your itinerary.
- Respond to your inquiries and provide customer support.
- Personalize your experience and offer tailored recommendations and promotions.
- Process payments and prevent fraudulent activities.
- Comply with legal obligations and enforce our terms and conditions.
- Information Sharing and Disclosure:
We may share your personal information with trusted third parties for the purposes mentioned above. These may include accommodation providers, transportation companies, travel insurance providers, and other service providers involved in your travel arrangements. We ensure that these parties adhere to strict confidentiality and data protection standards.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to accept or decline cookies through your browser settings, although this may impact certain features of our website.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights:
You have the right to access, update, and correct your personal information held by us. You may also request the deletion of your personal data, subject to legal and contractual obligations. To exercise your rights or seek clarification regarding our privacy practices, please contact us using the details provided below.
Updates to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and we encourage you to review it regularly.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Dynaglobe Safaris Limited
Email: data@dynaglobesafaris.com
Phone: +254 111628138
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.